Privacy Policy

Last updated: 13 April 2026

This Privacy Policy describes how LA Luxe Beauty (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from www.laluxebeauty.com.au (“the Site”).

We are committed to respecting your privacy, complying with the Privacy Act 1988 (Cth), and ensuring your personal information is handled securely and responsibly.

Information We Collect

We collect personal information to process your orders, provide customer support, and improve your shopping experience.

1. Information you provide

Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely by third‑party providers; we do not store card details)
Order history
Messages or enquiries you send us

2. Information collected automatically

When you browse the Site, we automatically collect:

IP address
Device information
Browser type
Pages viewed
Time spent on the Site
Referring website

This helps us improve website performance and user experience.

3. Cookies and tracking

We use cookies and similar technologies to:

Keep your cart items saved
Remember your preferences
Analyse website traffic
Support personalised advertising (e.g., Google Ads, Meta Ads)

You can disable cookies in your browser settings, but some features may not work correctly.

How We Use Your Information

We use your information to:

Process and fulfil orders
Communicate with you about your purchase
Respond to customer service enquiries
Send updates, promotions, or marketing (only if you opt in)
Improve our website and product offerings
Prevent fraud and maintain security

Sharing Your Information

We only share your information with trusted third parties necessary to operate our business, including:

Shopify (our website and e‑commerce platform)
Payment processors (Shopify Payments, PayPal, Afterpay, etc.)
Shipping carriers (Australia Post, couriers)
Marketing and analytics providers (Google Analytics, Meta, email marketing tools)

These providers may store or process data outside Australia. They are required to protect your information in line with applicable privacy laws.

We never sell your personal information.

Advertising & Analytics

We may use third‑party tools for analytics and personalised advertising, such as:

Google Analytics
Meta (Facebook/Instagram) Pixel
Shopify analytics

These tools help us understand customer behaviour and show relevant ads. You can opt out of personalised advertising via your browser or social media settings.

Your Rights

Under Australian privacy law, you have the right to:

Access the personal information we hold about you
Request corrections to inaccurate information
Request deletion of your data (where legally possible)
Opt out of marketing communications at any time

To exercise these rights, contact us at:

shop@laluxebeauty.com.au

Data Security

We take reasonable steps to protect your information from loss, misuse, or unauthorised access. This includes encryption, secure payment gateways, and restricted access to customer data.

However, no online system is 100% secure, and we cannot guarantee absolute protection.